How to Report Garbage or Illegal Dumping in Karachi

Reporting Garbage & Waste Issues in Karachi

Waste collection responsibility varies by location. Start with the Sindh Solid Waste Management Board (SSWMB) or the relevant municipal or society administration.

Who Handles Waste Collection?

How to Complain

Where SSWMB is responsible:

1. 1Call SSWMB at (021) 99333702, use its listed WhatsApp 0318-1030851, or create a 1339 complaint
2. 2Specify: street name, landmark, how long garbage has been piling up
3. 3Take photos showing the volume

For illegal dumping:

• Create a 1339 record and contact SSWMB through its official channel
• If waste is burning, describe the smoke and immediate safety risk without approaching it
• Near a food market, report the exact location to the relevant official food-safety channel as well

For DHA:

• Use DHA's complaint portal or call their operations office
• Confirm the current operations contact on DHA Karachi's official website

Tips for Effective Complaints

• Use a current photo — avoid faces, number plates and private property details
• Describe observed risks — report smoke, blocked access, pests or proximity to food without medical speculation
• Coordinate carefully — neighbours can reference the same official complaint number instead of opening conflicting reports

Community Action That Works

If residents consider a private collector, confirm where waste will be taken, agree the full price in writing, and never allow dumping on public land or in drains.

Report on Mashvara

Document waste issues on Mashvara with a current photo and approximate location. The public record can complement—but does not replace—an official SSWMB or 1339 complaint.