Karachi Police Complaints, FIRs & CPLC Contacts
Practical starting points for a Karachi police complaint, the FIR process, Sindh Police escalation, CPLC support, and personal safety.
Filing a Police Complaint in Karachi
For a snatching, theft, assault or another safety concern, start with the official emergency and complaint channels below.
Emergency Numbers
| Service | Number | Notes |
|---|---|---|
| Police Emergency | 15 | General police emergency |
| CPLC (Citizens Police Liaison Committee) | 1102 | Crime complaints and guidance through its 24/7 call centre |
| Sindh Police Online Services | sindhpolice.gov.pk | Official contacts and available digital services |
FIR (First Information Report) Process
Step 1: Go to the police station in your area. Each area falls under a specific SHO (Station House Officer). You can find yours at sindhpolice.gov.pk.
Step 2: Request to file an FIR. Be specific:
- What happened (snatching, break-in, assault)
- When and where (date, time, exact location)
- Description of suspects if any
- Value of stolen items
Step 3: If your report is not registered, keep an accurate escalation record:
- Record the station, date, time and officer details you are given
- Use Sindh Police's official complaint-management channel or contact the district supervisory office
- Contact CPLC at 1102 for crime-reporting guidance; seek a qualified lawyer for case-specific legal advice
Step 4: Ask for the FIR or complaint reference and any copy you are entitled to receive. Keep it private and safe. Seek a qualified lawyer for case-specific legal advice.
CPLC Support
The Citizens Police Liaison Committee (CPLC) lists 1102 and an official online complaint form:
- They maintain databases of stolen vehicles and phones
- They coordinate with police stations across districts
- For phone snatching: call CPLC with your IMEI number (dial *#06# on any phone to find it — save this number NOW)
Safety Tips for Karachi
- Save your IMEI number before you need it
- Don't resist during a snatching — phones are replaceable, you are not
- Install a tracking app on your phone
- Avoid using a phone where doing so makes you less aware of your surroundings
- Choose well-lit routes and tell someone you trust when travelling through an unfamiliar area
Report Safety Concerns on Mashvara
Dark streets, damaged public safety infrastructure and other observable hazards can be documented on Mashvara under Safety & Security. Do not publish victim details, allegations against identifiable people or sensitive evidence.
Official sources
Open the authority's own page to reconfirm a contact before relying on it.