How to File a Police Complaint in Karachi — FIR Guide, CPLC & Safety Tips

Filing a Police Complaint in Karachi

Whether it's a snatching, theft, or a safety concern in your neighbourhood — here's how the system works.

Emergency Numbers

Service	Number	Notes
Police Emergency	15	General police emergency
CPLC (Citizens Police Liaison Committee)	1102	Often faster than 15, especially for snatching/theft
Madadgar Helpline	1098	Women and children safety
Sindh Police WhatsApp	0304-1110015	Report with photos

FIR (First Information Report) Process

Step 1: Go to the police station in your area. Each area falls under a specific SHO (Station House Officer). You can find yours at sindhpolice.gov.pk.

Step 2: Request to file an FIR. Be specific:

What happened (snatching, break-in, assault)

When and where (date, time, exact location)

Description of suspects if any

Value of stolen items

Step 3: If the SHO refuses to file an FIR, you have rights:

Ask for a **written refusal** (they rarely give one — the request itself often gets the FIR filed)

Go to the **SSP (Senior Superintendent of Police)** for your district

File through CPLC at 1102 — they can pressure the station to register

Step 4: Get your FIR number. This is your legal document. Keep it safe.

CPLC — Your Best Friend

The Citizens Police Liaison Committee (CPLC) at 1102 is often more effective than calling 15:

They maintain databases of stolen vehicles and phones

They coordinate with police stations across districts

For phone snatching: call CPLC with your IMEI number (dial *#06# on any phone to find it — save this number NOW)

Safety Tips for Karachi

Save your IMEI number before you need it

Don't resist during a snatching — phones are replaceable, you are not

Install a tracking app on your phone

Avoid showing your phone at traffic signals — most snatchings happen at red lights

Travel in groups after 10 PM in isolated areas

Report Safety Concerns on Mashvara

Dark streets, broken CCTV cameras, areas with repeated incidents — report them on Mashvara under Safety & Security. Making these issues visible helps the whole community stay alert.

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